For healthcare teams
Vendor and contract management
for healthcare organisations.
Your vendors carry clinical risk, regulatory obligations and renewal deadlines that a spreadsheet cannot track.
Gatekeeper brings every vendor, contract, compliance document, and line of spend onto one platform, with AI agents that do the chasing your team doesn't have the capacity for.
THE INDUSTRY CHALLENGE
Two people between suppliers and regulators.
Healthcare organisations carry enterprise-level vendor governance obligations on teams built for a fraction of the work. Most headcount is clinical. The two or three people responsible for contracts and compliance run the programme from Excel, email and a shared drive.
The gap plays out across the sector. Aged-care providers chase supplier licences by hand. Hospitals carry HIPAA and BAA requirements with no vendor risk programme. Device companies track certifications in spreadsheets that flag nothing.
A missed renewal locks in a contract nobody wanted. A lapsed certificate goes unnoticed. A BAA never collected becomes a compliance finding.
HOW GATEKEEPER HELPS
One platform for vendor risk, contracts,
compliance and spend.
Gatekeeper is a unified platform for vendor and contract lifecycle management, built to meet the compliance obligations healthcare providers face.
One platform for vendor risk, contracts, compliance and spend.
Gatekeeper unifies vendor compliance, contract lifecycle management and vendor performance on one record, so due diligence findings shape the contract, the contract stays connected to obligations and spend, and nothing falls between systems.
Screen every vendor before they sign.
The DDQ Approval agent distributes questionnaires, collects responses, and chases what is missing, so your team reviews completed evidence instead of sending follow-up emails.
For healthcare providers building a vendor risk programme from scratch, this is where the programme starts.
Stop tracking renewal dates in someone's memory.
The Insurance Certificate Review Agent validates coverage levels and flags lapsed or insufficient certificates.
The Compliance Monitoring agent tracks ongoing compliance against the frameworks that apply HIPAA, aged-care regulations, and the Modern Slavery Act- and surfaces gaps before an auditor does.
Stop missing renewals and notice periods.
The Contract Renewal Agent flags every auto-renewal as it approaches its notice deadline, before the window closes.
Every contract keeps its key dates, notice periods, and obligations in the same record as the vendor's risk and performance profile, so renewal decisions have the full picture.
Healthcare organisations have their own approval workflows, BAA verification steps and licensing checks.
Custom Agents can be configured to your specific requirements, so the work is handled consistently alongside the rest of the vendor lifecycle rather than being forced into a generic template.
- 95%
- Faster contract reviews
- 33.7%
- Reduction in due diligence time
- $1.3m
- Saved by one financial services firm cutting contracts
- Zero
- Missed renewals
AI AGENTS
Gatekeeper Agents handle the collection,
chasing and validation.
Gatekeeper's agents work as a single, connected team, handing off to one another across the lifecycle rather than running in isolation like bolted-on point tools.
Contract Obligation Extraction Agent
Extracts contract obligations and structures key dates and commitments for tracking.
Contract Review Agent
Surfaces non-standard contract terms and summarises key clauses before negotiation.
Insurance Certificate Review Agent
Validates coverage levels and flags insufficient or lapsed certificates.
Why Gatekeeper
How healthcare teams use Gatekeeper day to day.
Compliance and risk
The compliance lead asks Gatekeeper Chat which vendors have lapsed insurance certificates or overdue questionnaires and gets a structured answer in seconds, with each vendor linked.
Operations and procurement
A department head needs a new supplier. Instead of emailing procurement, they raise the request through their AI assistant. It arrives as a workflow card, already routed to the right approver. Intake becomes a record, not an email thread.
Finance
The CFO asks how much the organisation spends with a specific vendor across all agreements. One view answers it, tied to contracts, renewals, and performance history. Audit evidence is on demand, not a week-long assembly exercise.
Regulations and standards covered
The regulations and standards Gatekeeper helps healthcare organisations meet.
HIPAA
Track BAAs, monitor vendor compliance with privacy and security requirements, and maintain the audit trail.
Aged-care regulations
Manage supplier qualifications, insurance, licences and compliance documents (including Australia's Aged Care Quality Standards).
Modern Slavery Act
Collect and monitor supplier declarations during onboarding and ongoing compliance.
SOC 2
Collect supplier SOC reports, track expiry and chase the next one before the current one lapses.
GDPR
Hold a data processing agreement with every vendor that touches patient data, and provide evidence upon request.
case study
Sioux Lookout First Nations Health Authority Saves 42 Days by Automating Contract Management.
Discover how Sioux Lookout First Nations Health Authority's Contract and Procurement Coordinator replaced Excel, Word templates and email chasing with Gatekeeper, cut a 2.5-day contract search to under a minute, and saved 1,008 hours a year, giving a lean procurement function serving 600 staff and contractors across Northern Ontario the capacity to manage renewals proactively instead of discovering them late.
- 2.5
- days Cut
- 1008
- hours saved
See how Gatekeeper works for healthcare organisations.
Your vendors carry obligations your team shouldn't track by hand. See how Gatekeeper brings every vendor, contract, and compliance requirement onto one platform, with agents that do the work your team doesn't have time for.
FAQ
Frequently asked questions from Healthcare Companies
How does Gatekeeper handle HIPAA compliance for vendor management?
Gatekeeper tracks BAAs against every vendor that handles protected health information, alerts your team when a BAA is missing or expiring, and maintains a complete audit trail of every compliance check. Compliance monitoring monitors ongoing vendor compliance so gaps surface before auditors find them.
Can Gatekeeper manage vendor compliance for aged-care providers?
Yes. Gatekeeper tracks supplier licences, insurance certificates, qualifications and compliance documents across hundreds of suppliers.
The Insurance Certificate Review agent validates coverage and automatically flags lapsed certificates, and workflows can be configured to match the specific requirements of aged-care regulatory frameworks, including collecting documents from suppliers delivering services in residential or community settings.
How long does it take to get started with Gatekeeper in a healthcare organisation?
Most healthcare organisations are live within weeks, not months. Gatekeeper's implementation team brings your existing contracts, vendor records and compliance documents onto the platform, configures your workflows and trains your team.
For organisations starting from scratch with no existing system, the structured onboarding means the programme gets built as part of setup.
Does Gatekeeper integrate with healthcare ERP and finance systems?
Gatekeeper integrates with NetSuite and connects to other finance and ERP systems through its no-code integration platform, Gatekeeper Interconnect. Vendor, contract and spend data sync between systems so your finance team works from the same records without manual re-entry.
Is Gatekeeper secure enough for healthcare data?
Gatekeeper holds ISO 27001 and SOC 2 Type II certification, is GDPR compliant, and hosts data in the region you choose (EU, US, APAC or Canada). Role-based access controls apply across the platform, including Gatekeeper Chat and the MCP connector. Full details are at trust.gatekeeperhq.com.
What are Gatekeeper Agents and how do they help healthcare teams?
Gatekeeper Agents are specialist AI agents built into the platform that do the repetitive work a lean healthcare team cannot do across hundreds of vendors: collecting insurance certificates, chasing missing compliance evidence, flagging expiring contracts and reviewing vendor submissions. More than 50 agents are available, and you can configure custom agents for your own policies and approval workflows.