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The vendor management challenge
Fragmented vendor data buries lean teams.
Vendor data lives in spreadsheets, shared drives, and inboxes. Contracts sit in one system. Risk assessments sit in another. Insurance certificates expire without anyone noticing. Performance is reviewed from memory and not data.
That results in onboarding taking weeks of chasing. Compliance gaps surface at audit. Renewals arrive without context. And the vendor management team is the human glue holding it together, spending its time on administration instead of relationships.
How Gatekeeper Helps
One vendor record with everything connected.
Contracts, risk, compliance, performance, spend and contacts on one record per vendor. AI Agents monitor for changes and flag what needs attention before your team has to look.
Onboard in days
instead of weeks.
Vendors submit documents, certifications and banking details through a self-serve portal. The Insurance Certificate Agent reviews what arrives.
The Due Diligence agent chases what is missing. Your team reviews exceptions and stops reviewing inboxes.
Every renewal decision made from data.
Every renewal surfaces with the vendor's performance, spend, compliance and risk already attached.
The Contract Renewal Agent flags deadlines before notice periods pass, so nothing gets missed.
Track performance against what vendors promised.
Gatekeeper's balanced scorecards attach directly to the vendor record. Every review is structured, comparable, and visible to anyone involved in the relationship.
When a renewal comes up, the performance history is already there for you.
Compliance that stays current without you.
Gatekeeper continuously monitors financial, cyber, and compliance signals.
When a certificate nears expiry, the Compliance Monitoring agent automatically chases a replacement.
Evidence stays current as a steady state, not a pre-audit scramble.
Agents doing the work nobody wants.
More than 50 agents built in, not bolted on, across the full vendor lifecycle. The Insurance Certificate agent reviews every certificate to the same standard.
The Due Diligence agent chases questionnaires. The Renewal agent surfaces decisions with full context. Every action is visible, explainable and auditable.
Recognised by customers
Case studies
Real teams, real results.
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How NYCM Insurance saved half a FTE with automated reminders
case study
“We looked at several other solutions and NYCM ultimately decided on Gatekeeper because it felt like they were headed in the same direction that we were, growing and on the doorstep of becoming a market leader.”
Darin Van Duser
Vendor Management Supervisor, NYCM
Explore NYCM Insurance
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How Redwood Logistics automated contract renewal reviews with Gatekeeper Agents
case study
“Gatekeeper's Agent handles the work my team would normally do at the start of every renewal: identifying what the vendor does, what we spend, and producing a brief with recommendations. By the time we start, the groundwork is already done. It is 95% faster to get the context we need, on every renewal, hundreds of times a year.”
Gubio Henrique
SVP of Sourcing and Purchasing, Redwood Logistics
Explore Redwood Logistics
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How Inchcape standardised vendor management across 60+ locations
Case study
“The software is user-friendly, the implementation was seamless and the after-sales service is exceptional.”
Michael Adams
General Manager Global Strategic Sourcing, Inchcape Shipping Services
Explore Inchcape Shipping Services
Expert insight & opinion
Related guides & resources.
Explore our insights, opinions, and product information on vendor & contract lifecycle management
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Thought leadership
The Future of AI in Vendor and Contract Management
How AI agents are changing what vendor and contract teams can accomplish without adding headcount. Written by Gatekeeper's Head of Product, covering where agents add the most value, what to look for, and what to avoid.
Explore the findings
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Article
Hackett Research: Beyond CLM
New research from The Hackett Group on why standalone CLM and standalone vendor management leave gaps that cost mid-market organisations time, money and compliance standing. Covers why risk, contracts and spend need to operate as one lifecycle, not three separate tools.
Read the White Paper
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Article
A Guide to Vendor Lifecycle Management
Five chapters covering every stage of the vendor lifecycle, from onboarding and due diligence through to performance, renewals and exit. Includes eight checklists your team can use immediately to standardise how vendors are managed, no matter who handles the relationship.
Download the Ebook