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Gatekeeper Contract and Vendor Management Glossary

Search common contracting language and take a deeper dive to discover what each means

Glossary > S

Supplier Performance Management

Supplier Performance Management process for managing suppliers by:

  • Checking Supplier performance with agreed KPIs
  • Assessing service delivery against milestones or quality levels
  • Validating supplier-provided performance numbers
  • Dealing with any performance failures
  • Reporting summarised statistics.

Balanced Scorecards can help you to measure, collect and analyse your suppliers' performance.

Automated surveys and scorecards allow you to measure your supplier's performance overnight.

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