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GATEKEEPER AI AGENTS

The Approval Routing
and Escalation Agent.

Monitor every pending approval, identify the right approvers based on your rules, send reminders at your configured intervals, and escalate when responses are overdue.

Work moves without your team acting as the intermediary.

HOW IT WORKS

How the Approval Routing and Escalation Agent works.

Approval request

A request requiring approval enters a workflow in Gatekeeper.

Agent review

The agent reviews request attributes and determines the required approvers based on your configured thresholds and approval logic.

Routed approval

Approval requests are routed to the right people with the relevant context.

FAQ

Frequently asked questions.

How does it determine who needs to approve?

You configure the approval rules based on request attributes: value thresholds, vendor category, business unit, and any custom criteria. The Approval Routing and Escalation Agent applies these rules to every request.

Can we set the reminder schedule?

Yes. You configure reminder intervals, the number of reminders before escalation, and the escalation path for each approval type.

Does it work across different workflow types?

Yes. The agent works with any Gatekeeper workflow that includes an approval step, whether it is contract approval, vendor onboarding, spend approval, or a custom process.

How much visibility do we have into the approval status?

The agent provides real-time visibility into pending approvals, who is responsible, and where escalation has been triggered, so your team knows the status without asking.

one unified record

Every capability, connected.

One single source of truth.

Customer and vendor contracts, obligations, and renewals in one record.

See spend against contract.

Contract value sits next to what is actually being spent.

No single point of failure.

Contract knowledge lives in the platform, so nothing is lost when someone changes role or leaves.

Draft from approved templates.

Every agreement starts from language Legal already trusts.

Keep control of the clause library.

Guard-railed templates keep off-policy wording from going out.

Nothing renews unnoticed

Every renewal date tracked, with owners and reminders set automatically.