The Approval Routing
and Escalation Agent.

You configure the approval rules based on request attributes: value thresholds, vendor category, business unit, and any custom criteria. The Approval Routing and Escalation Agent applies these rules to every request.

Yes. You configure reminder intervals, the number of reminders before escalation, and the escalation path for each approval type.

Yes. The agent works with any Gatekeeper workflow that includes an approval step, whether it is contract approval, vendor onboarding, spend approval, or a custom process.

The agent provides real-time visibility into pending approvals, who is responsible, and where escalation has been triggered, so your team knows the status without asking.

Every Agent action is recorded in Gatekeeper with a timestamp, including the criteria applied, decision made, supporting evidence and reasoning where applicable.

This creates a searchable record of how each outcome was reached, supporting compliance verification, internal review and audit requirements.

Your data stays within Gatekeeper while the Agent performs its work. Actions, decisions and supporting evidence are logged, creating a clear audit trail.

The Agent operates within the permissions, playbooks and authority controls you configure.

Data handling follows Gatekeeper’s enterprise security standards, including SOC 2 Type II compliance and GDPR requirements.