Request Approval Agent
Approvals rarely stall because people disagree. They stall because coordination is manual. Someone has to work out who needs to approve, send the request, follow up when there is no response, and escalate when things get stuck. The approval itself takes seconds; the chasing around it takes hours.
The LuminIQ Request Approval Agent executes that coordination automatically. Requests are routed to the right approvers, reminders and escalations happen without manual effort, and status updates automatically. Humans focus on making decisions, not on being the chasing mechanism.
What It Reviews
The agent automatically routes and tracks approvals as soon as requests are raised, without backlog, so humans focus on decisions.
-
Approval context: Reviews request attributes such as value, category, vendor type, and business unit to determine required approvers.
-
Routing rules: Confirms approval paths align with your configured thresholds and approval logic.
-
Approval status signals: Monitors response timing and escalation conditions to determine when follow-up or escalation is required.
Who this is for
This agent is for procurement, legal, finance, and operations teams that depend on timely approvals to keep work moving. It is designed for organisations where approvals stall due to coordination effort rather than decision complexity.
It supports leaders who want approval processes to run reliably without manual chasing, and teams who want visibility and momentum without acting as the intermediary between stakeholders.
Manual vs automated agent execution
Before:
Before using the agent, approval progress depends on manual coordination. Someone must determine who needs to approve, send the request, monitor responses, follow up when nothing happens, and escalate if delays persist. This work consumes time but adds no decision value, and approvals often stall simply because no one is chasing them.
- Requests sit waiting for someone to notice or follow up
- Status is unclear without manual checking
- Follow-ups depend on individual persistence
- Escalations happen late, after delays are already visible
- Teams become intermediaries instead of decision-makers
After:
After the agent is in place, approvals move through predefined paths automatically. Routing, reminders, and escalations happen without manual intervention, keeping work moving without constant oversight.
- Requests are routed immediately to the correct approvers
- Follow-ups occur automatically when responses are delayed
- Escalations surface bottlenecks early
- Status is visible without manual updates
- Humans focus on approving, not chasing
Configuration options
The Request Approval Agent is configurable to reflect how approvals work in your organisation, ensuring requests move automatically without manual coordination.
- Routing rules: Define approvers based on value thresholds, categories, business units, or vendor type.
- Escalation paths: Configure backup approvers and escalation rules when responses are delayed.
- Reminder timing: Specify how often reminders are sent and when escalation is triggered.
- Working hours: Configure time zone and business hour rules for sending notifications.
- Exception handling: Define scenarios that bypass automation and go directly to human review.
Security & Compliance
All approval actions are logged, including routing decisions, reminders sent, escalations triggered, and final outcomes. Approval data is handled within Gatekeeper’s secure environment with access controls aligned to your permission settings. This provides a complete audit trail of how approvals were executed.
The Request Approval Agent is part of LuminIQ, Gatekeeper’s AI engine for third-party lifecycle management. All agent actions are logged with complete audit trails. The agent operates within your configured permissions and routing rules—it doesn’t make decisions outside the parameters you set. Data handling follows Gatekeeper’s enterprise security standards, including SOC 2 Type II compliance and GDPR requirements.
.png)
.png)
.png)
-4.png)