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Gatekeeper Contract and Vendor Management Glossary

Search common contracting language and take a deeper dive to discover what each means

Key Performance Indicator

A qualitative or quantitative factor that can be measured to assist in determining whether or not a contract is, or is on track for, meeting its objectives.

Key Performance Indicators should be regularly and systematically reviewed in order to identify any issues or concerns as early as possible.

Gatekeeper makes it easy to monitor, measure and analyse KPIs through its Balanced Scorecards module.

It allows businesses to use surveys and Scorecards to:

  • Automate performance tracking over time
  • Drive corrective action when KPIs are not met
  • Keep suppliers accountable for their performance
  • Compare performance across the vendor base through customisable performs
  • Identify opportunities for supplier consolidation