Case Study, Vendor and Contract Lifecycle Management
Case study: How NYCM Insurance Saved Half a FTE with Automated Reminders
Name: NYCM InsuranceLocation: New YorkDescription: NYCM Insurance is a property and casualty insurance carrier that...
Save 40+ hours monthly with automated scorecards that connect to your contract repository and vendor portal.
With Gatekeeper, vendor performance reviews happen, without the manual burden. AI pulls KPIs straight from contracts, auto-generates balanced scorecards, and schedules reviews across your portfolio.
Every vendor gets assessed consistently, with progress tracked against contractual obligations and service levels
Deliver consistent, auditable reviews. Median scoring removes outliers, while RAG (Red/Amber/Green) alerts drive rapid escalation.
Gatekeeper unites Procurement, Legal, and Finance in one system; reviews auto-schedule, actions are owned and tracked, and every decision is fully auditable.
High-spend, low-performing vendors hide in spreadsheets. Gatekeeper’s Performance Quadrant visualisation plots vendors by contract spend against performance scores, instantly highlighting your biggest risks and consolidation opportunities.
Poor-performing vendors often get renewed by default, without meaningful review. With Gatekeeper, scorecards and risk insights flow directly into renewal workflows, so vendors can be flagged for renegotiation, remediation, or replacement, ensuring every renewal decision is backed by verified performance data.
Performance reviews alone miss emerging risks. Gatekeeper integrates Market IQ monitoring of vendor credit, sanctions, and cyber posture. Continuous intelligence feeds into the vendor record and workflows, so risk signals are visible between reviews.
“The system is responsive, intuitive, and very easy to use. It’s also highly configurable meaning we can adapt the workflow modules to cater for changes in outsourcing standards or regulatory requirements.””
Expert insight and opinion on the role of AI in Vendor & Contract Lifecycle Management
Name: NYCM InsuranceLocation: New YorkDescription: NYCM Insurance is a property and casualty insurance carrier that...
Vendor risk management is essential for procurement teams managing an expanding network of vendors in regulated...
Contracts are the financial DNA of any organisation. They define obligations, shape revenue recognition, dictate...
Before Gatekeeper, our contracts
Anastasiia Sergeeva, Legal Operations Manager, BlaBlaCar
were everywhere and nowhere.
Gatekeeper is that friendly tap on the shoulder,
Donna Roccoforte, Paralegal, Hakkasan Group
to remind me what needs our attention.
Great System. Vetted over 25 other systems
Randall S. Wood, Associate Corporate Counsel, Cricut
and Gatekeeper rose to the top.
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