Vendor Request Intake Agent
Every new vendor request needs initial triage before onboarding can start. Someone has to extract basic information, classify the vendor, check against policy, and route the request correctly. When this is manual, onboarding slows down before it even begins.
The LuminIQ Vendor Request Intake Agent performs this triage automatically when requests are received. Vendor details are extracted, classified consistently, and routed to the correct workflow. Human teams engage with requests that are already prepared for action.
What It Reviews
This agent automates vendor request intake to determine classification, completeness, and routing before onboarding begins.
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Vendor details: Reviews submitted vendor information such as name, services provided, contact details, and estimated spend.
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Vendor classification: Classifies vendors by category, service type, spend level, and risk tier based on your taxonomy.
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Completeness checks: Identifies missing or incomplete information required to begin onboarding or assessment.
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Routing eligibility: Confirms which onboarding or due diligence workflow applies and routes accordingly, with full context logged.
Who this is for
This agent is for procurement and vendor management teams responsible for onboarding new suppliers. It is particularly valuable where requests arrive through multiple channels and manual triage slows onboarding.
It supports compliance and risk teams by ensuring vendors are routed correctly from the start, and leadership teams by removing early-stage friction from the third-party lifecycle.
Manual vs automated agent execution
Before:
Before using the agent, vendor requests require manual triage. Someone must extract basic details, assess vendor type, check completeness, and decide where the request should go. Missing information often leads to back-and-forth before onboarding can begin.
- Requests arrive through multiple channels
- Critical information is often incomplete
- Routing depends on who handles intake
- Similar vendors follow different paths
- Onboarding slows at the very first step
After:
After the agent is in place, vendor requests are captured and prepared automatically as soon as they are received.
- Key details are extracted immediately
- Completeness is checked before routing
- Requests are classified consistently
- Follow-up is targeted to missing information
- Onboarding starts sooner and more predictably
See it in action
Configuration options
The Vendor Request Intake Agent is configurable to ensure new vendor requests are classified and routed correctly from the first interaction.
- Vendor taxonomy: Define categories, risk tiers, and service types used for classification.
- Data extraction rules: Configure which vendor details are extracted from requests.
- Completeness checks: Specify required information before routing.
- Routing rules: Define onboarding workflows based on vendor characteristics.
- Audit logging: Configure logging of intake decisions and rationale.
Security & Compliance
All intake actions are logged with full context, creating an audit trail from first contact. The agent operates within your configured permissions and routing rules and processes data within Gatekeeper’s secure environment, aligned with SOC 2 Type II and GDPR requirements.
The Vendor Request Intake Agent is part of LuminIQ, Gatekeeper’s AI engine for third-party lifecycle management. All agent actions are logged with complete audit trails. The agent operates within your configured permissions and routing rules—it doesn’t make decisions outside the parameters you set. Data handling follows Gatekeeper’s enterprise security standards, including SOC 2 Type II compliance and GDPR requirements.
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