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Gatekeeper Contract and Vendor Management Glossary

Search common contracting language and take a deeper dive to discover what each means

Glossary > E

Expectation Management

Managing expectations is a communicative process.

It makes it clear to all parties involved what they should expect - and when. 

This is an ongoing process and should be documented. 

For example, if there is a delay against an agreed date, this needs to be communicated to the Party expecting a service.